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Better Business Bureau 20/20 Investigation

jd415 · news · Watch on YouTube

Media, journalism & propagandaBusiness & economics (other)

What it is

An ABC 20/20 investigation into whether the Better Business Bureau sells its ratings. It looks at BBB finances, executive pay and how grades relate to paid accreditation.

Why Hacker News recommends it

HN commenters cite it as evidence that the BBB is a pay-to-play shakedown whenever BBB ratings or accreditation come up.

  • 2 people recommended it
  • 2 different months
  • 0 strong recommendations
  • first 2010, last 2014

What HN commenters said

  1. “For anyone else interested in this topic (or doubtful about the claim) 20/20 did an cover story on this”

    20/20 cover story on BBB practices.

    rkalla, 2011-08 · Recommendation · in “My experience with a 'negative review' scammer.”

  2. “Watch the whole video if you haven't seen it before.”

    20/20 investigation of BBB.

    aestra, 2014-01 · Recommendation · in “Court to Yelp: Reveal names of negative reviewers”

Excerpts from Hacker News comments, linked to the originals. Summaries and labels were written by a language model from those comments.

Topics: bbb, consumer protection, investigative journalism, accreditation, scams

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